How to Request Account Statements

You can retrieve and print your account statements of the last 18 months through My Online Banking --free!-- when you sign up for the e-Statements service. If you need photocopies of your statements, follow these steps:

  1. Access Internet Banking using your connection parameters. Click on Account Services on the left hand menu.
  2. Click on Request Statement Copy.
  3. In the Account drop-down menu, choose the account.
  4. In the Statements drop-down menu, choose the date of the statement you want to receive.
  5. Check the box that states: I accept the charges. $5.00 per page. Click Send. You can also request photocopies by calling TeleBanco Popular at (787) 724-3659 or toll-free at 1-888-724-3659.

Need more help?

Call us at 787.724.3655 or contact us through the following form: