BPPR is required by law to send informative statements about any amount of money forgiven to a mortgage customer. If you receive these forms, it is important that you talk to your accountant about the tax impact of this forgiveness, if any.
If you believe that this form does not apply to you, you should contact our Mortgage Servicing representatives so they can provide guidance regarding the process and the necessary information.
You should receive this form on or before February 28 of the year following the closing of a transaction that resulted in a debt forgiveness (for example, short sale or a bankruptcy discharge).
We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.
Call us at 787.724.3659787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.
We encourage you to consult the following information regarding useful and accessible solutions for you.
FDIC Member. Products and services offered by Banco Popular de Puerto Rico.
1Withdrawals are subject to the availability of funds in your account.
2Deposits are subject to the provisions of the Bank’s Funds Availability Policy. Easy Deposit Mobile is a free service and only for Banco Popular customers with individual deposit accounts and/or commercial accounts (FlexiCuenta de Negocios® & B-Smart®). Customers selected in accordance with the Bank’s eligibility criteria. Checks deposited before 6:00 p.m. of a business day will be processed the same business day, subject to verification and deposit validation. In the back of the check to be deposited, enter your signature, account number and the phrase “For Deposit Only at BPPR.”
