How can I set up Retiro Móvil on a smartphone?

You should download the latest version of the Mi Banco Mobile app for iOS (iPhone®, iPad®, and iPod Touch®) from the App Store, or for Android from Google Play. The option for Retiro Móvil will be available once you connect to the Mi Banco Mobile app. If you haven’t registered in Mi Banco Mobile, please follow the detailed instructions provided here.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.