My Offers is a digital platform exclusively for Mi Banco Mobile users, operated by Banco Popular in collaboration with Wildfire System Inc. This platform allows you to earn cash back by shopping through the links from participating merchants provided in the Mi Banco Mobile app, as well as discounts at merchants in Puerto Rico.
To participate in the program, you need to be a Mi Banco Mobile user. For the cash back section, you must have an eligible and active deposit account with Banco Popular; for the benefits section, you only need access to the Mi Banco Mobile app.
Checking accounts:
Savings accounts:
Certificate of Deposit:
Business accounts:
If you don’t have a deposit account with Banco Popular, you can conveniently open an e-account (online account) or click here for more options. Eligible accounts may change from time to time and are subject to the criteria established by Banco Popular.
No, you do not need to link a credit card to participate. To earn cash back, you must register an eligible and active deposit account with Banco Popular and be enrolled in Mi Banco Mobile.
My Offers is being activated gradually for our customers. If you still don’t see it available in your app, it’s possible that your access is currently in process. Additionally, please make sure you have the most up‑to‑date version of Mi Banco Mobile.
When you visit My Offers, you can find participating merchants by browsing through the categories or searching by merchant name.
You’ll find the offers by accessing the Mi Banco Mobile app, under the section labeled My Offers.
Cash back offers don’t have an expiration date. However, merchants may change or deactivate offers at any time. The benefits section may have an expiration date; it is recommended to review the terms and conditions of each offer.
Yes, you can redeem the offer as many times as you like, unless otherwise stated in the offer details.
It depends on the merchant. Some participating merchants may have online store codes or additional promotions that cannot be combined with My Offers. It is recommended to review the terms and conditions of each offer before redeeming and making a purchase.
It depends on the merchant. It’s important to review the offer details to confirm whether cash back applies to all products and services.
If you’d like more information and wish to schedule a call with our team, please complete the following Interest Form here. We’ll reach out to you in the coming days to explore how you can benefit and provide guidance on service costs.
Cash back is a type of reward where you receive a percentage of the money spent on your purchases. It’s the main benefit of My Offers.
It’s that easy!
You’ll receive your cash back in the Banco Popular deposit account you registered in My Offers.
You’ll receive your cash back within 90 to 120 days after your activity (purchase) is marked as pending in the My cash back section.
Your activity will appear as pending once the merchant confirms the transaction with Banco Popular. Some merchants notify within less than an hour, while others may take several days. You’ll receive an email notification as soon as the new activity is available in the My cash back section.
No, cash back is deposited into your registered account once the merchant confirms the activity (purchase).
An activity is the record of a purchase made after redeeming an offer at a participating merchant. It will appear in the My cash back section approximately 2 hours after the purchase.
The activity is marked as pending until the merchant confirms the purchase as final, after the return period ends. Once confirmed, the credited cash back amount will appear in green.
We use anonymous links configured to track transactions made at participating merchants through Mi Banco Mobile. Once the transaction is validated, the cash back is credited to your Banco Popular deposit account.
The Benefits section in My Offers lets you access exclusive discounts and benefits at a variety of participating merchants. You can enjoy these discounts or benefits once you complete the steps indicated in the offer from the participating merchant.
You will receive your discount or benefit once you complete the steps indicated in the offer from the participating merchant.
There are several reasons why you might not receive your cash back:
Review the offer’s terms to confirm you meet the requirements. If you believe you do and still haven’t received your cash back within 120 business days, call 787-724-3655 or 1-888-724-3655, available 24/7. A customer service representative will assist you.
Review the offer’s terms to confirm you meet the requirements. If you believe you do and haven’t received your cash back in 120 business days, call 787-724-3655 or 1-888-724-3655, available 24/7. A customer service representative will assist you.
If you find an error in your cash back, call 787-724-3655 or 1-888-724-3655, available 24/7. A customer service representative will assist you.
According to each merchant’s return policy, you can cancel, modify, or return your order. Check the merchant’s website for more details and restrictions. You’ll see the adjustment to your cash back in the My cash back section.
Yes, you can change your deposit account by going to the Your Account section within Control Center.
My Offers and your credit card rewards are two separate programs that offer benefits for your purchases, but they work differently:
My Offers:
Credit Card:
Yes, you can receive both benefits. It’s important to read the specific terms and conditions of each program to maximize your rewards.
My Offers and PREMIA® are two separate rewards programs. You can continue receiving benefits from both if you’re eligible. For details on the PREMIA® program, check here.
Banco Popular will not share your confidential information with merchants or other entities. However, it’s important to note that Banco Popular is not responsible for any data breaches that may occur as a result of actions taken by third parties.
