I am a blind person, how do I use Mi Banco Mobile App?

Blind people may also use Mi Banco Mobile App with the Voice Over technology. For a safer experience, you should know that it is very important to use earphones when activating the Voice Over technology. A voice will be saying every request you make to Mi Banco Mobile (balance information, account transfers, etc.)

On iPhone®

Settings > General > Accesibility > Voice Over ON

On Android™ 1

Settings > Accesibility > Talk Back. Once you have activated this feature, you are ready to use Mi Banco Mobile with voice assistance.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.