SMS stands for Short Messaging Service. This is the technology that allows you to receive or send text messages through your cell phone when you are in an area with cellular service.
This service does not require activation from the customer.
The informational SMS on debt payment status can be sent to the cell phone numbers provided by the customer to Banco Popular. The SMS includes the option to reply with the word STOP to stop receiving them.
For security reasons, your account number contained within the message will always be encrypted, i.e. it will only contain the last four digits.
No, Banco Popular will not make any charges. For information about the plans and charges associated with text messaging, you should check with your wireless service provider. Text message charges generally depend on the plan you're enrolled in with your wireless service provider.
This message does not require a response or requests confidential informacion, including information to realize payment. For more information or to clarify questions, you should contact one of our representatives at 787-300-3707, Monday through Friday from 8:00 a.m. to 8:00 p.m. AST or Saturday, from 8:00 a.m. to 1:00 p.m. AST.
We have taken the following steps to ensure that your banking information is secure:
The SMS about overdue payment could be sent to the last cell phone number provided by you to Banco Popular. If this number no longer belongs to you, your personal information will never be included in the message. For security, only the product type and the last four digits of the account are sent.
If you have already remitted your payment, you can ignore this notification.
You can contact one of our representatives at 787-300-3707 for guidance on the available repayment alternatives, as well as the channels for making the payment.
Call 787-300-3707, Monday through Friday from 8:00 a.m. to 8:00 p.m. AST or Saturday, from 8:00 a.m. to 1:00 p.m. AST. One of our representatives will be happy to guide you.
