How do I get the registration label (marbete)?
Loan: To renew the registration label, go to the Puerto Rico Department of Transportation and Public Works (DTOP by its Spanish acronym) website and download the vehicle’s registration, then inspect the unit (if applicable) and purchase the label at any location authorized to sell vehicle label.
If you have an administrative label, you must pay them when renewing the registration label. If you have Autoexpreso fines, you must contact Autoexpreso.
Lease: To renew the registration label, you must present a vehicle inspection certificate, the renewed insurance policy with payment certification, a copy of the current policy, and the public liability insurance voucher. The contract must be in force and must not be more than 30 days past due. If you have administrative fines, please call 787-792-9282 Monday through Friday from 8:00 a.m. to 6:00 p.m. for orientation. If you have Autoexpreso fines, you must contact Autoexpreso to pay them and provide us the evidence.
You can pick up the sticker at any of the Popular Auto offices (Caparra, Isabela, Ponce) or contact your lease executive to have it sent to you.
Where do I make an appointment to pick up my vehicle’s registration label?
To make an appointment to pick up your vehicle’s registration label at one of the Popular Auto Service Centers, please go to Turnos PR and select the day, time, and preferred service center.
We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.
Call us at 787.724.3659787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.
We encourage you to consult the following information regarding useful and accessible solutions for you.
FDIC Member. Products and services offered by Banco Popular de Puerto Rico.
1Withdrawals are subject to the availability of funds in your account.
2Deposits are subject to the provisions of the Bank’s Funds Availability Policy. Easy Deposit Mobile is a free service and only for Banco Popular customers with individual deposit accounts and/or commercial accounts (FlexiCuenta de Negocios® & B-Smart®). Customers selected in accordance with the Bank’s eligibility criteria. Checks deposited before 6:00 p.m. of a business day will be processed the same business day, subject to verification and deposit validation. In the back of the check to be deposited, enter your signature, account number and the phrase “For Deposit Only at BPPR.”
