Why is it important to pay on time?
A late payment will entail late fees, as well as a financing charge on the principal owed past the original estimate, based on days in arrears, and an increase in the cost of the loan.
To avoid paying additional fees, please make all payments on time. You can sign up for the Direct Payment service to schedule monthly payments from your account and make sure they are disbursed on the correct date.
How can I make my auto loan or lease payments?
a. Mi Banco
i. If you are registered in Mi Banco: You can make payments from your smartphone using the Mi Banco Mobile app, or from your computer through Mi Banco Online. Systems have been programmed so your account updates automatically.
ii. If you are not registered in Mi Banco: Sign up here. You don’t need to have a deposit account with Banco Popular. You can register with your contract number to have immediate access and enjoy the convenience of making your payments easily, quickly, and securely from your computer or smartphone. If you need assistance to sign up, please call Internet Banking at 787.724.3655 or 1.888.724.3655.
b. TelePago Popular®
i. If you are registered in TelePago Popular® and you have scheduled your payment with a set frequency, you do not have to make changes. You can make your payments as usual by calling 787.724.3652 or 1.888.724.3652 toll free. The service is available 24 hours a day.
ii. If you are not registered in TelePago Popular® you can sign up and make your payments through TeleBanco Popular® by calling 787.724.3650 or 1.888.724.3650 toll free. To register, you must have a deposit account with Banco Popular.
iii. To process payments through TelePago Popular® (automatic answering machine) you must have an active deposit account with Banco Popular.
c. Mail
i. You can mail your payments to the following address:
Popular Auto
PO Box 70370
San Juan, PR 00936-8370
d. Popular Auto Service Center:
i. You can make your payments at any of our Popular Auto Service Centers located in Caparra, Isabela, and Ponce.
ii. Popular branches: You can make your payments at any of the more than 150 Banco Popular branches throughout the island:
Plaza Del Sol *
Santa Rosa
El Mercado Plaza *
Utuado *
Corozal *
Ciales
Comerio
Florida (M-F 8am-3pm)
With drive-thru (23)
Rexville Town Center *
Bayamón Center *
Arecibo San Luis *
Vega Alta *
Vega Baja *
Rio Hondo *
Arecibo Highway *
Plaza Dorada *
Hatillo *
Lomas Verdes
Levittown *
Arecibo Aeropuerto *
Camuy *
Toa Baja *
Orocovis *
Morovis *
Bayamón Oeste
Barceloneta Prime Outlets *
Toa Alta *
Manatí Popular Center *
Cruce Davila
Econo Manatí *
Dorado
Popular Center
Parada 22
Miramar
Barrio Obrero *
Condado Centro *
Calle Loíza *
Plaza Las Américas
**
San Patricio Mall
**
San Juan
Exp Garden Hills
Walmart Pds 18 *
Supermax De Diego
Buchanan
With drive-thru (9)
Condado Gallery *
San Patricio Gallery *
Altamira *
Puerto Nuevo *
Parada 34
Valencia Park
Parada 26 *
Caparra Center
San Juan Los Puertos *
El Señorial Mall
San Francisco
Plaza Carolina
**
Aeropuerto
(M-F 9am-1pm)
Mall of San Juan
**
Galería Paseos
Reparto Metropolitano
With drive-thru (15)
Parque Escorial *
Los Colobos *
Campo Rico *
Trujillo Alto Shopping *
El Señorial Center *
Plaza Guaynabo *
Guaynabo Las Cumbres *
Carolina Highway
Isla Verde *
Montehiedra *
65 Infantería *
Trujillo Alto
Muñoz Rivera
Cupey Center
San Jose
RFW Juncos *
Aguas Buenas
Vieques
Culebra
Caguas Pueblo
Rio Grande Pueblo
Ceiba
Loíza
Maunabo
Walmart Cayey *
Walmart Caguas *
With drive-thru (22)
Las Catalinas *
Cayey Montellano *
Cidra *
Plaza Centro II *
Fajardo *
San Lorenzo *
San Alfonso
Humacao Este *
Canovanas Outlet *
Plaza Los Prados *
Condadito
Las Piedras *
Gurabo
Luquillo *
Yabucoa *
Humacao Palma Real *
Aibonito *
Plaza Del Yunque *
RFW Bairoa
Naguabo
Barranquitas
Palmas Del Mar
Quebradillas *
Las Marías
(M-F 8am-3pm)
Maricao
(M-F 8am-1pm)
Mayagüez Plaza
Mayagüez Mall Centro
**
RUM
With drive-thru (18)
San Sebastian *
Mayaguez Mall Sur *
Cabo Rojo La Hacienda *
Moca *
Añasco *
San Germán Plaza Del Oeste *
Mayagüez Suau *
Ramey *
Lares *
Aguada *
Aguadilla Mall
**
Sabana Grande *
Lajas *
Mendez Vigo
Rincón *
Aguadilla Sur *
Hormigueros
Isabela *
Salinas
Peñuelas
Juana Diaz *
Coamo
Jayuya
Adjuntas
Villalba
Guayanilla
Plaza Del Caribe
**
Patillas
With drive-thru (9)
Guayama Mall *
Centro Del Sur *
Ponce Towne Center Sur *
Ponce Towne Center Norte
Santa Isabel *
Ponce Rambla *
Ponce El Monte *
Arroyo
Yauco Plaza *
Opened branches Schedule:
55 – Open: (Mon-Fri) 8am-4pm
* Open: 8am -4pm (Weekdays) / 8 am-12pm (Saturdays)
** Open: 9am-4pm (Weekdays) / 9am-1pm (Saturdays)
** Open: 10am-3pm (Weekdays) / 10am-1pm (Saturdays)
If I go to Mi Banco, will I be able to see the payment transactions made to my auto loan or lease?
You can view payment receipts through Mi Banco. However, you will not be able to see the payments’ details in the transactions section.
In addition to paying my auto loan or lease, what else can I do through Mi Banco?
In Mi Banco you can schedule email and SMS alerts for payments, edit or cancel future payments, and make changes to your personal information.
How can I request my payment book?
To request your payment book, please call 787-792-9282 Monday through Friday from 8:00 a.m. to 6:00 p.m.
How can I find out the balance of my auto loan or lease?
To learn the balance of your auto loan or lease, please call 787-792-9282 Monday through Friday from 8:00 a.m. to 6:00 p.m.
We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.
Call us at 787.724.3659787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.
We encourage you to consult the following information regarding useful and accessible solutions for you.
FDIC Member. Products and services offered by Banco Popular de Puerto Rico.
1Withdrawals are subject to the availability of funds in your account.
2Deposits are subject to the provisions of the Bank’s Funds Availability Policy. Easy Deposit Mobile is a free service and only for Banco Popular customers with individual deposit accounts and/or commercial accounts (FlexiCuenta de Negocios® & B-Smart®). Customers selected in accordance with the Bank’s eligibility criteria. Checks deposited before 6:00 p.m. of a business day will be processed the same business day, subject to verification and deposit validation. In the back of the check to be deposited, enter your signature, account number and the phrase “For Deposit Only at BPPR.”
