Before contacting us, have the following information at hand. Popular Insurance will ask you for:
- Name of the insured
- Date and cause of loss
- Contact information
- Severity of loss
- Names of witnesses, if any
Once Popular Insurance receives your claim, our agency will check if your policy is up to date, and we will send
all the documentation to the corresponding insurance company.
The insurance company will assign an adjuster, who will contact you to assess the damages and run an estimate. You
may also be asked to provide your own estimate. Make sure to ask for identification when meeting with the adjuster.
The company will decide whether your loss will be covered or not. If it is covered, they will issue a check to
cover the claim payment. In some cases, the check will be issued in your name and in the name of a third party,
such as your mortgage company or other creditors.