Business Payments

  • A payment can be canceled the same day it was originated, if the cancellation is made before 4:00 p.m. After 4:00 p.m. you must make a reverse payment or call the Bank.

  • For security reasons, to sign up for Business Payments, you must complete the process using the 2-step verification service. Once done, you can continue your registration in Business Payments.

  • No. Employees who have accounts at other banks can be included in the payroll, if those banks are participants of the ACH Network.

  • Once a payment is made, the following message will appear at the top of the screen: “Thanks! You will receive a confirmation of these transactions via email, text message and/or push notification.” You can also check the payment history to see the transaction’s report.

  • In the Payments section, select the frequency option and configure it. The payment to be set up must have a fixed amount.

  • To schedule recurring and future payments, go to the Payments section (Make Payments) on your account. Once there, select the frequency option and set it to recurring. For future payments, go to the calendar and select the day when the payment should be made.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.