1 QuickBooks® is a registered trademark of Intuit Inc.
Mi Banco Online is aimed at individuals. However, you will be able to see your B-Smart® account. On the other hand, Mi Banco Comercial is aimed at businesses and allows you to use applications to help manage your business efficiently, such as the Business Payments module to make payroll and supplier payments, and the Reverse Positive Pay check fraud prevention module; neither module can be accessed through Mi Banco Online.
There is no limit on online payments. Through Mi Banco Comercial you will be able to pay all your utilities, including water, electric power and mobile phone, among other services.
Yes, transfers of funds do have a limit. You can transfer up to $10,000 per (business) day between accounts in which you are a signatory. Furthermore, you can transfer up to $3,000 a day to accounts in which you are not a signatory.
Mi Banco Comercial will allow you to make online transfers between accounts. If you want to transfer funds to an account in which you are not a signatory, you must register the account in your transfer options. This can be done by visiting one of our branches or calling the Commercial Support Center at 787.756.3939 or at 1.855.756.3939.
You can register up to 3 business accounts that have the same Employer Identification Number.
To cancel the Mi Banco Comercial service, you must call the Commercial Support Center at 787.756.3939 or 1.855.756.3939 (toll free) and request the service cancellation document.
To solve registration errors, please call our Commercial Support Center at 787.756.3939 or 1.855.756.3939 (toll free).
You can add a new payee using the desktop or mobile version of Mi Banco Comercial. To add one, please follow these steps:
If you want to change your Mi Banco Comercial password, please follow these steps:
To regain your access to Mi Banco Comercial, press the “Forgot Your Password?” option on the Mi Banco Comercial main page. The system will ask you to enter your account information in order to regain access. If you have difficulty dealing with the process or if you want assistance, please call the Commercial Support Center at 787-756-3939 or 1-855-756-3939 toll free and choose option 3 for technical support.
The two-step verification is a security method that Popular implements in the authentication process to access Mi Banco Comercial. It adds an additional level of security. The process consists of two authentication methods, performed one after the other, to verify that the person requesting access is who they claim to be. When you login to Mi Banco Comercial, we will send a code to the registered mobile phone number to confirm your identity.
Any registered business is eligible to use Mi Banco Comercial.
Business account statements close at the end of the month. You will be able to see your account statement between 2 to 3 business days of the next month.
We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.
Call us at 787.724.3659787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.
We encourage you to consult the following information regarding useful and accessible solutions for you.
FDIC Member. Products and services offered by Banco Popular de Puerto Rico.
1Withdrawals are subject to the availability of funds in your account.
2Deposits are subject to the provisions of the Bank’s Funds Availability Policy. Easy Deposit Mobile is a free service and only for Banco Popular customers with individual deposit accounts and/or commercial accounts (FlexiCuenta de Negocios® & B-Smart®). Customers selected in accordance with the Bank’s eligibility criteria. Checks deposited before 6:00 p.m. of a business day will be processed the same business day, subject to verification and deposit validation. In the back of the check to be deposited, enter your signature, account number and the phrase “For Deposit Only at BPPR.”
3Insurance is underwritten by Chubb Insurance Company of Puerto Rico. Insurance products are offered by Popular Insurance LLC, a subsidiary of Popular, Inc. and an affiliate of Banco Popular. Popular Insurance LLC is duly authorized by the Office of the Insurance Commissioner of Puerto Rico to offer and transact insurance products and has been appointed by Chubb Insurance Company as its Authorized Representative. Popular, Inc. and Banco Popular de Puerto Rico do not offer, underwrite or issue insurance products. Chubb and Popular Insurance LLC, Popular Inc. or Banco Popular de Puerto Rico are not affiliates. Obtaining this insurance is optional and it may be canceled at any time. Banco Popular de Puerto Rico will not condition the credit decision upon the purchase of this insurance or your agreement not to obtain such insurance from an unaffiliated entity. Insurance products are not insured by the FDIC, or other government agencies; are not deposits or obligations of, nor are guaranteed by Banco Popular de Puerto Rico its subsidiaries and/or affiliates. Certain limitations, exclusions and conditions apply. For more information, refer to the Certificate of Insurance.