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Mi Banco Comercial & Mi Banco Online

    • To enroll in Mi Banco Comercial from Mi Banco Online please follow these steps:
      1. Go to the Banco Popular website: popular.com (desktop version).
      2. Select Mi Banco Online from the options located at the top right.
      3. Enter your username and password to login to Mi Banco Online.
    • NOTE: If you used the B-Smart® commercial account to register at Mi Banco Online, you will automatically be shown a screen with the option to use the Mi Banco Comercial service. On this screen, click on Accept the Terms and Conditions of the service. The page will automatically update and take you to the main page of Mi Banco Comercial, completing the process. The password and username to login to Mi Banco Comercial will continue to be the same as the one you had at Mi Banco Online.
    • If you registered at Mi Banco Online using your individual account and you also have a related B-Smart® business account, you will be able to enroll in the Mi Banco Comercial service through the Account Services section on the left menu.
      1. Select the option Mi Banco Comercial Registration.
      2. Choose the business account for the service, accept the Terms and Conditions, and press Submit to complete the process.
    • After going through these steps, you will complete the process. You may start using the platform and enjoy its benefits.

  • You can use this service through an accessibility tool that interprets the content of the page.

    • Regulation CC of the Federal Reserve Bank requires banks to make deposits available within a certain period of time. Depending on the type of deposit, the money may be available the same day, the next business day, or after several business days; in most cases, the longest delay is seven business days after the deposit date. During the deferment period, if any, you will not be able to withdraw the funds in cash and the Bank will not use the funds to cover payment orders issued by you. Banco Popular establishes limits for the availability of funds in accordance with the minimum amounts required by Regulation CC1.
    • For more details on the availability of funds, please refer to the disclosure regarding the availability of funds deposited in the account (CC Regulation) in your Business Deposit Account Agreement.
    • Mi Banco Alerts is a service you can activate to receive an email or a text message every time you make a payment, conduct a transaction, or check your account balance.
    • Banco Popular will not charge your bank account or your mobile phone account for these services. For information on data plans and charges associated with text messages, please check with your cellular service provider. Text message charges depend on the plan you have contracted with your cellular service provider.
    • Yes, one of the benefits Mi Banco Comercial offers is sending alerts for payments, transfers, and balances. Notifications are sent via email or text message.
    • Banco Popular will not charge your bank account or your mobile phone account for these services. For information on data plans and charges associated with text messages, please check with your cellular service provider. Text message charges depend on the plan you have contracted with your cellular service provider.

  • No, only the person registered in Mi Banco Comercial will be able to receive alerts through the number and/or registered email.



Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.



FDIC Member. Products and services offered by Banco Popular de Puerto Rico.

1Withdrawals are subject to the availability of funds in your account.

2Deposits are subject to the provisions of the Bank’s Funds Availability Policy. Easy Deposit Mobile is a free service and only for Banco Popular customers with individual deposit accounts and/or commercial accounts (FlexiCuenta de Negocios® & B-Smart®). Customers selected in accordance with the Bank’s eligibility criteria. Checks deposited before 6:00 p.m. of a business day will be processed the same business day, subject to verification and deposit validation. In the back of the check to be deposited, enter your signature, account number and the phrase “For Deposit Only at BPPR.”

3Insurance is underwritten by Chubb Insurance Company of Puerto Rico. Insurance products are offered by Popular Insurance LLC, a subsidiary of Popular, Inc. and an affiliate of Banco Popular. Popular Insurance LLC is duly authorized by the Office of the Insurance Commissioner of Puerto Rico to offer and transact insurance products and has been appointed by Chubb Insurance Company as its Authorized Representative. Popular, Inc. and Banco Popular de Puerto Rico do not offer, underwrite or issue insurance products. Chubb and Popular Insurance LLC, Popular Inc. or Banco Popular de Puerto Rico are not affiliates. Obtaining this insurance is optional and it may be canceled at any time. Banco Popular de Puerto Rico will not condition the credit decision upon the purchase of this insurance or your agreement not to obtain such insurance from an unaffiliated entity. Insurance products are not insured by the FDIC, or other government agencies; are not deposits or obligations of, nor are guaranteed by Banco Popular de Puerto Rico its subsidiaries and/or affiliates. Certain limitations, exclusions and conditions apply. For more information, refer to the Certificate of Insurance.