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E-Commercial Statement

  • You can access your account statements through E-Commercial Statement, which will allow you to view statements for the last 18 months.

    • To request the e-Commercial Statement service for your business account, you can call the Commercial Support Center at 787.756.3939 or 1.855.756.3939 or activate it through Mi Banco Comercial.
    • To activate e-Commercial Statement at Mi Banco Comercial, please follow these steps:
      1. Enter your username and password to login to the Mi Banco Comercial platform.
      2. Go to the Commercial Services section on the left menu.
      3. Select the e-Commercial Statement section and complete the registration.
      4. Accept the Terms and Conditions of the service and click on Submit to complete the process.
      5. After accepting the Terms and Conditions you will receive a confirmation saying that your request was received.
      6. As soon as the service configuration has been completed (in 5 business days), you will receive a confirmation email with instructions on how to access the e-Commercial Statement.

  • To add a user to the e-Commercial Statement service, the administrator must go through the steps detailed in the platform. For assistance, please call the Commercial Support Center at 787.756.3939 or 1.855.756.3939 and choose option 3.

  • If you need help logging in to your business account statement, please call the Commercial Support Center at 787.756.3939 or 1.855.756.3939 and choose option 3.

    • The email is a notification that the account statement is available. If you did not receive it, your electronic statement is still available in the channel where you get it.
    • We recommend that you check if the notification was delivered to your Junk or Spam mailbox folders. You can add the email address to your contact list so our notifications that your account statement is available go directly to your Inbox. If you have problems or need additional assistance, please call the Commercial Support Center at 787.756.3939 or 1.855.756.3939 and choose option # 3.

  • If you have a configuration problem, please contact our Commercial Support Center at 787.756.3939 or 1.855.756.3939 toll free. Hours: Monday to Friday from 8:00 a.m. to 6:00 p.m.

  • Transactions shown on the account statements are transactions that have already been processed. To view your pending transactions, you should use the Mi Banco Comercial or Web Cash Manager℠ platforms.

  • You can change your account type by visiting any branch or by contacting your Relationship Officer for guidance. Make sure you meet all the requirements of the account to which you want to switch and that you bring all the documents required to process the change.

  • Business account statements close at the end of the month. You will be able to see your account statement between 2 to 3 business days of the next month.



Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.



FDIC Member. Products and services offered by Banco Popular de Puerto Rico.

1Withdrawals are subject to the availability of funds in your account.

2Deposits are subject to the provisions of the Bank’s Funds Availability Policy. Easy Deposit Mobile is a free service and only for Banco Popular customers with individual deposit accounts and/or commercial accounts (FlexiCuenta de Negocios® & B-Smart®). Customers selected in accordance with the Bank’s eligibility criteria. Checks deposited before 6:00 p.m. of a business day will be processed the same business day, subject to verification and deposit validation. In the back of the check to be deposited, enter your signature, account number and the phrase “For Deposit Only at BPPR.”

3Insurance is underwritten by Chubb Insurance Company of Puerto Rico. Insurance products are offered by Popular Insurance LLC, a subsidiary of Popular, Inc. and an affiliate of Banco Popular. Popular Insurance LLC is duly authorized by the Office of the Insurance Commissioner of Puerto Rico to offer and transact insurance products and has been appointed by Chubb Insurance Company as its Authorized Representative. Popular, Inc. and Banco Popular de Puerto Rico do not offer, underwrite or issue insurance products. Chubb and Popular Insurance LLC, Popular Inc. or Banco Popular de Puerto Rico are not affiliates. Obtaining this insurance is optional and it may be canceled at any time. Banco Popular de Puerto Rico will not condition the credit decision upon the purchase of this insurance or your agreement not to obtain such insurance from an unaffiliated entity. Insurance products are not insured by the FDIC, or other government agencies; are not deposits or obligations of, nor are guaranteed by Banco Popular de Puerto Rico its subsidiaries and/or affiliates. Certain limitations, exclusions and conditions apply. For more information, refer to the Certificate of Insurance.