This is the law that creates a form to apply for benefits under the Loss Mitigation program. Once the form is submitted, it grants the debtor 15 days to complete the application by sending the documents necessary for the evaluation and does not allow foreclosure processes to start or continue the during that period. In order for the law to apply to you, you must fill out the form and submit it at our Loss Mitigation department. You can also mail it to the following address:
Banco Popular de Puerto Rico
Loss Mitigation Division (655)
PO BOX 362708
San Juan PR 00936-2708
We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.
Call us at 787.724.3659787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.
We encourage you to consult the following information regarding useful and accessible solutions for you.
FDIC Member. Products and services offered by Banco Popular de Puerto Rico.
1Withdrawals are subject to the availability of funds in your account.
2Deposits are subject to the provisions of the Bank’s Funds Availability Policy. Easy Deposit Mobile is a free service and only for Banco Popular customers with individual deposit accounts and/or commercial accounts (FlexiCuenta de Negocios® & B-Smart®). Customers selected in accordance with the Bank’s eligibility criteria. Checks deposited before 6:00 p.m. of a business day will be processed the same business day, subject to verification and deposit validation. In the back of the check to be deposited, enter your signature, account number and the phrase “For Deposit Only at BPPR.”
