How is my credit affected if I agree to a Loss Mitigation offer?

It is our obligation to report your mortgage loan payment history and arrears (if any) to the credit bureaus. If you accept a Loss Mitigation option, we will report your mortgage’s current status. If you accept any of our alternatives, we will notify the credit bureaus, informing them of the circumstances and the agreement that was reached.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.