What is the exchange rate and the applicable charges when paying for purchases with a debit or credit card in a foreign country?

The exchange rates and applicable charges will be managed by the credit card provider. For additional details of Banco Popular credit cards, please contact our Card Products Department at 787-751-0444. For information related to debit cards, contact TeleBanco Popular® at 787-724-3659.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.