How much can I request?

  • Clients with a Banco Popular deposit account may order up to the equivalent of $10,000 including the commission (orders for more than $10,000 must be authorized by the branch where the account was opened or by your Relationship Officer).
  • People who do not have a deposit account in Banco Popular may order up to the equivalent of $5,000 including the commission.
  • Payment is not made until the order is delivered. The order may be picked up in the branch of your preference or in our Foreign Exchange Department at Stop 22 in Santurce.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.