What is the cutoff time for same-day payment processing?

Payments made to Popular brand businesses before 5:00 p.m. on business days will be processed on the same day. Payments made to the Aqueduct and Sewer Authority, DirecTV, Liberty, Open Mobile, and Claro before 5:00 p.m. on business days will be also processed the same day.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.