What kinds of currency or checks are not accepted through this service?

Our policy does not allow deposits with:

  • Double Endorsement
  • Deposits to accounts whose signee (s) is not the same company who wrote the check
  • Coins
  • Travelers Checks
  • Savings Bonds
  • Copies of checks - Although the ATM accepts this type of deposit, one of our representatives will contact you or you will be receiving the check by return mail.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.