FAQ cash deposits

How much cash can I deposit at once?

You can insert up to 50 bills at once, per deposit transaction.

Is there a limit on the amount of the bill to de deposited?

You can deposit up to $100 bills. We do not accept bills larger than this amount.

When are cash funds available?

The total amount of cash is instantly available for purchases or withdrawals with your ATH.

Why do ATM’s return the bills?

The most common reason is that the bills may not be in good enough condition in order to be accepted or validated through the Easy Deposit ATM.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.