How to Cancel Scheduled Payments?

In order to cancel a scheduled payment:

  1. Click on Payments Receipts from the left margin menu.
  2. In the In process payments section, choose the payment that you would like to cancel by clicking on the Delete icon (trash can).
  3. Confirm that you want to delete the payment by clicking Yes, and then the system will confirm that the payment was deleted.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.