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How to edit your phone number from your desktop?

  1. To edit the phone number, first log in to Mi Banco Online at www.bancopopular.com. Enter the security parameters: username, security question or two-step verification code (if required) and password. Click Log in.


  2. Once you access your profile, select My Information from the menu on the left to change the phone number.


  3. In the Contact Information section, click the plus sign (+) to select the Edit phones numbers option.


  4. Enter and confirm your new phone number. Once you verify that the number is correct, press Send to confirm the change.
    You are all set! If you have Mi Banco Alerts activated, you will be receiving a notification with the change.


Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.



FDIC Member. Products and services offered by Banco Popular de Puerto Rico.

1Withdrawals are subject to the availability of funds in your account.

2Deposits are subject to the provisions of the Bank’s Funds Availability Policy. Easy Deposit Mobile is a free service and only for Banco Popular customers with individual deposit accounts and/or commercial accounts (FlexiCuenta de Negocios® & B-Smart®). Customers selected in accordance with the Bank’s eligibility criteria. Checks deposited before 6:00 p.m. of a business day will be processed the same business day, subject to verification and deposit validation. In the back of the check to be deposited, enter your signature, account number and the phrase “For Deposit Only at BPPR.”