Address Change

To process your change of address request follow these steps:
  1. Access Internet Banking with your connection parameters.
  2. Click on My Information. Then choose Edit Addresses from the Contact Information section.
  3. Fill-out the required fields; click Send.

If the information registered is confirmed correctly, the address will be updated on the selected accounts in approximately 24 hours. If your address is outside Puerto Rico, the U.S. or its territories, you must call TeleBanco Popular at (787) 724-3650 or 1 (888) 724-3659, available 24 hours, 7 days a week.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.