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How to enroll in e-Statement from Mi Banco using the desktop version in Mi Banco Online?

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  1. To enroll in e-Statement, log into Mi Banco Online at www.bancopopular.com. Enter the security parameters: username, security question or two-step verification code (if required), and password. Then press Log In.

    If you have not registered in Mi Banco yet, click on “Enroll Now!” and fill in the requested information.


  2. After accessing your profile in the desktop version, in the menu on the left side of the screen, select Account Services.


  3. In the Account Statements section, click the Activate e-Statements option.


  4. Select the bank account where you want to receive e-Statements instead of paper statements and press the Deactivated option that appears in the e-Bill/e-Statement column.


  5. To update the email address where you will receive your e-Statements, select Edit.


  6. Enter and confirm the e-mail.


  7. Last, press the Activate button. Done, you’re now enrolled in e-Statements! You will receive an email notification every month when your statement is available. Your e-statement will present the same details as your account statement and best of all, it will be available in Mi Banco before you receive it by regular mail. From enrollment, you’ll be able to access 18 months of statements. You’ll also be able to download and save them.


Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.



FDIC Member. Products and services offered by Banco Popular de Puerto Rico.

1Withdrawals are subject to the availability of funds in your account.

2Deposits are subject to the provisions of the Bank’s Funds Availability Policy. Easy Deposit Mobile is a free service and only for Banco Popular customers with individual deposit accounts and/or commercial accounts (FlexiCuenta de Negocios® & B-Smart®). Customers selected in accordance with the Bank’s eligibility criteria. Checks deposited before 6:00 p.m. of a business day will be processed the same business day, subject to verification and deposit validation. In the back of the check to be deposited, enter your signature, account number and the phrase “For Deposit Only at BPPR.”