It is very important that you obtain guidance before transferring ownership of your property to a third party. To transfer ownership, you must request express approval from the Bank and the result will depend on the type of loan, the Bank’s requirements, the investor or guarantor, and the circumstances of the request.
Usually, there is a clause in the loan documents that prohibits the transfer of property to a third party without prior authorization from the Bank. Therefore, you need to contact our Mortgage Servicing representatives before any legal document is notarized or you agree to transfer this property to another owner.
If you would like to contact us to address any of these issues, talk to one of our service representatives at 787.775.1100787.775.1100. They can provide information about the process and let you know the specific requirements for your type of loan and the documentation that may be required.
We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.
Call us at 787.724.3659787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.
We encourage you to consult the following information regarding useful and accessible solutions for you.
FDIC Member. Products and services offered by Banco Popular de Puerto Rico.
1Withdrawals are subject to the availability of funds in your account.
2Deposits are subject to the provisions of the Bank’s Funds Availability Policy. Easy Deposit Mobile is a free service and only for Banco Popular customers with individual deposit accounts and/or commercial accounts (FlexiCuenta de Negocios® & B-Smart®). Customers selected in accordance with the Bank’s eligibility criteria. Checks deposited before 6:00 p.m. of a business day will be processed the same business day, subject to verification and deposit validation. In the back of the check to be deposited, enter your signature, account number and the phrase “For Deposit Only at BPPR.”
