What is Retiro Móvil?

  Retiro Móvil is a free service that allows you to schedule withdrawal requests from your Android smartphone or tablet, or from your iOS devices (iPhone®, iPad®, iPod Touch®), to be cashed out at participating automatic teller machines (ATMs). Clients may set up withdrawal requests for themselves, or schedule them for others by entering the phone number they wish to send it to or selecting it from their device’s contact list.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.