The daily limit for sending or receiving cash with Retiro Móvil3 is $500. Withdrawals you make using Retiro Móvil are added to the total number of withdrawals you make during the day with your ATH® card. For example, if the daily limit for ATM withdrawals with your Banco Popular ATH® card is $500, and you withdraw $450, then you may only send or withdraw a maximum of $50 from that account throught Retiro Móvil on that day.
We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.
Call us at 787.724.3659787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.
We encourage you to consult the following information regarding useful and accessible solutions for you.
Products and services offered by Banco Popular de Puerto Rico. Member FDIC.
1Withdrawals are subject to the availability of funds in your account.
2Deposits are subject to the provisions of the Bank’s Funds Availability Policy. Easy Deposit Mobile is a free service and only for Banco Popular customers with individual deposit accounts and/or commercial accounts (FlexiCuenta de Negocios® & B-Smart®). Customers selected in accordance with the Bank’s eligibility criteria. Checks deposited before 6:00 p.m. of a business day will be processed the same business day, subject to verification and deposit validation. In the back of the check to be deposited, enter your signature, account number and the phrase “For Deposit Only at BPPR.”
3Retiro Móvil is a free service for customers who have an individual deposit account and/or business account (FlexiCuenta de Negocios® y B-Smart®) of Banco Popular and are registered in the Mi Banco Mobile application. To send cash you must have an active ATH® or ATH® International Banco Popular debit card. Non clients will be able to collect the cash at one of Banco Popular’s ATMs once they download the Mi Banco Mobile application and select Retiro Móvil. This service is available at all of Banco Popular ATMs. Withdrawals are subject to the availability of funds of your account. Refer to the Funds Availability Policy at any of our branches. Customers can also refer to their Deposit Accounts Contract. Mi Banco Mobile is a service offered by Banco Popular de Puerto Rico and is free of charge. You should check with your mobile service provider if charges for data transmission apply.
