What do I need to subscribe my ATH International VISA in Samsung Pay or Google Pay?

  • A mobile device compatible with the digital wallet you want to use provided or activated with a mobile phone company that supports the service. A security mechanism, fingerprint or PIN, must be activated in the device.
  • Take a picture of your valid International ATH® VISA debit card and confirm the security code.
  • At the Call Bank screen, a call is generated to Telebanco Popular and with a Bank Representative you can authenticate and activate the token.
  • To authenticate and activate the token using the Banking App option:
    • Mi Banco Mobile app and the fingerprint to access it must be configured previously. When selecting the Banking App option, the Mi Banco Mobile app screen will appear and ask you to use your fingerprint for authentication. Once the application validates the fingerprint, the token will be activated.
    • If the fingerprint was not configured to access the Mi Banco Mobile app and you wish to authenticate and activate the token through the app, the fingerprint must be registered first and wait 72 hours. After this period, the token activation and authentication process must be completed using the Banking App function. Once Mi Banco Mobile appvalidates your fingerprint successfully, the token will be activated.
  • For Samsung Pay you need to have an account in Samsung.
  • For Google Pay you need to have an account in Google Play.
    The same process applies if you decide to enroll a Visa or MasterCard credit card.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.