How to request balances via text messaging:

Get all the information about your accounts, no matter where you are.

  1. Log in to My Online Bank and click on Edit Accounts.
  2. Click on the account you want to edit and assign it a short name.
  3. To request your account balance, send a text message to 27776 (BPPRM) with the account’s short name and we’ll text you back its balance.
  4. If you forget the account’s short name, send a text message to 27776 (BPPRM) with a question mark (?) followed by the username you use to log in to My Online Bank.

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Call us at 787.724.3655 or contact us through the following form: