How can I activate the alerts and notifications service to receive them via text message?

Signing up to the alerts and notifications service is easy.

  1. Log In to mi Banco Online
  2. Register to Mi Banco Alerts service. Click on My Information on the left menu.
  3. Add your mobile number. In the Alerts and Notifications section, select Register in Mobile Banking and complete the required fields (Mobile phone number and your service carrier — At&t, T-Mobile, Sprint, Claro, Open Mobile). You will receive a text message with a four-digit verification code.
  4. Validate your mobile. Enter the four-digit verification code in the Alerts and Notifications section on Mi Banco Online.
  5. Edit your Alerts and Notifications. In this section, you will choose which alerts to receive. You may receive them via text message and/or email.
  6. Done! Now you will start receiving alerts so you may be more in charge of your finances.

TIP: To distinguish your accounts and to facilitate your balance requests via text message, you may assign a different name to every account.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.