When will my deposit be available?

The deposit will be available based on the Bank’s availability policy. The availability process will be the same one used for a deposit made at a branch. For more details about the Bank’s availability policy, please click here.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.