What do I do with the check once I have deposited it through Mobile Easy Deposit?

Once the check is sent, you should store it in a secure location for at least 30 business days after you see the deposit reflected in your account. Once 30 days have passed after you see the deposit in your account, mark the check “void,” destroy it and dispose of it in a secure manner (such as a shredder, for example).

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.