I am a new customer at Popular and I am interested in the service. What do I have to do to get it?

Part of the evaluation criteria for being part of the service are:

  • Being signed up for Mi Banco Online (to use the service, you must download the My Mobile Bank app).
  • You must have an eligible individual deposit account open for more than 6 months and have a history of using it properly.

If you meet the criteria, you only have to download the latest version of the Mi Banco Online app and you will see the Deposit checks option on the main menu.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.