What should I do with the notification of the payment for CRIM?

It is important that you provide this document to the bank or financial institution that lends you the mortgage before the expiration date. You can bring it to a Customer Service Department or to any branch.  This payment is part of your monthly mortgage payment and it is the bank’s responsibility to submit it. Advice: To maintain a record on CRIM provide an additional copy and request for it to be signed.  

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Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.