With whom do we share your information?

We exclusively share the aforementioned information with our subsidiaries. Our subsidiaries are companies controlled by Popular, Inc. and comprise several industries, including banking, mortgage, leasing, insurance and securities. For example, the following are some of these subsidiaries: Banco Popular, Popular Mortgage, Popular Auto, Popular Securities, and Popular Insurance.

We do not share your personal information with non-affiliated third parties except as permitted by law. These are companies or organizations that are not part of, or controlled by, Popular, Inc. An example of a non-affiliated third party with whom we share information would be the company that prints checks for our deposit customers. As an exception, we share your personal information with respectable institutions to carry out marketing services on our behalf. In addition, we enter into joint marketing agreements with other companies only for the purpose of offering you products or services.

When we enter joint marketing agreements, we only share the necessary information to achieve the aforementioned purposes. Furthermore, we require through a contract that these companies maintain strict confidentiality of the information provided and limit its use solely for the purposes for which it was provided.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.