What alternatives do we offer?

If you allow us to continue to share your personal information among our subsidiaries, you do not have to return this document. Therefore, you will have access to all the benefits including discounts, direct marketing offers, combined account statements, information about new and improved products and easy access to information about your accounts from any of our subsidiaries. We thank you for trusting us and for patronizing our products and services.

On the contrary if you do not want us sharing your personal information among our subsidiaries for direct marketing offers regarding product and services, or for the everyday business purposes of our affiliates complete the Opt Out Request Form and send it to: Popular, Inc., ATT CIF (612), PO Box 362708, San Juan, PR 00936-2708. Your Opt Out Request will be effective until you revoke it in writing. If you have already made your Opt Out Request it is not necessary to send it again. Your Opt Out Request will be effective in approximately four weeks. Remember that we can continue to share transaction and credit information as permitted by law. If you maintain joint accounts, the secondary accountholder will not receive this notification separately.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.