The type of information we collect and how we obtain it.

We collect the following types of information about you from various sources:

  • Personal Information, which includes: name, address and phone number that you have provided us on credit applications, account opening documents or any other document.
  • Transaction information, such as balances, payment history and credit card transactions with us, our affiliates or others.
  • Credit information, such as credit capacity and history that we obtain from consumer reporting agencies.

Also, the information described above is shared with our subsidiaries for direct marketing offers. These product and services offers are based on the information collected. Privacy Policy Opt-Out Form

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.