How do I activate my new credit card?

You may activate your card by calling the number shown on the sticker attached to the card you received. You may also activate it through Mi Banco Online.

  1. If you choose to activate through Mi Banco Online, follow these steps: Log into Mi Banco Online.
  2. Press My Account services on the left side of the menu.
  3. Choose the card/account you wish to activate from the dropdown.
  4. You will see that the Credit Card Services option appears below in the tabs.
  5. Select Credit Card Activation
  6. The new card should appear, identified as inactive. Click on the word inactive and it will be automatically activated.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.