Fraud Prevention

  • Every year thousands of people are scammed through phone calls and emails. At Popular, we know just how important your business is to you and that is why we offer tools and advice so you can protect your business against fraud. Go to our Security Center to find out how to do it.

  • Popular offers tools to help you keep your business protected against fraud.
    • Check fraud:
      • With Positive Pay you protect your account by keeping daily control of which checks are paid.
      • With Reverse Positive Pay the banking institution presents a list of checks that are drawn on your account so you can authorize them.
    • Electronic transactions:
      • Using Electronic Payment Authorization (EPA) you protect your business account against any fraudulent or unauthorized ACH electronic debit transactions.

  • Positive Pay is a service that provides a solution to avoid check fraud. Every day, Banco Popular will compare checks issued by the client against payable checks that were received by the Bank. The Bank will not pay any check that is not on the list of issued checks, unless authorized by the client. This service helps prevent instances of check fraud and allows you to have a daily control of which checks are paid.



Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.



FDIC Member. Products and services offered by Banco Popular de Puerto Rico.

1Withdrawals are subject to the availability of funds in your account.

2Deposits are subject to the provisions of the Bank’s Funds Availability Policy. Easy Deposit Mobile is a free service and only for Banco Popular customers with individual deposit accounts and/or commercial accounts (FlexiCuenta de Negocios® & B-Smart®). Customers selected in accordance with the Bank’s eligibility criteria. Checks deposited before 6:00 p.m. of a business day will be processed the same business day, subject to verification and deposit validation. In the back of the check to be deposited, enter your signature, account number and the phrase “For Deposit Only at BPPR.”