Cancel Direct Debit

In order to cancel a Direct Debit transaction, you should file a claim at any of our branches or call TeleBanco Popular at 787-724-3650 or toll free at 1-888-724-3650, available 24 hours, 7 days a week.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.