Closing an Account

In order to close an account, you will need to visit your nearest Banco Popular branch to withdraw any remaining balance and complete your request through one of our officers. If you're not currently living in Puerto Rico,  call TeleBanco Popular at (787) 724-3650 or toll free at 1-888-724-3650, available 24 hours, 7 days a week.

Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.