Having problems making your payments?

We understand that unexpected situations can affect your finances. If you are experiencing a financially difficult situation, there are Loss Mitigation alternatives that could be an option for you. Click here for more information or call 787.522.1544 to schedule an interview with one of our representatives.

If you want to come to a payment agreement with our collections team, call us at 787.522.1518.



Need more help?

We are receiving an extraordinary volume of calls, which is affecting our waiting times. We appreciate your understanding and your trust in us.

Call us at 787.724.3659 or Access Mi Banco Online (desktop version), log in by entering your username and password, and in the upper part of the website click on “Contact Us”. From there, write your message, and we will gladly assist you.

We encourage you to consult the following information regarding useful and accessible solutions for you.